Privacy Policy
Effective Date: 28-08-2024
StoryMania ("we," "us," "our," or "StoryMania") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.storymania.ai (the "Site"), or use our services. By accessing or using the Site, you consent to the practices described in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
Personal information refers to information that can be used to identify you as an individual. The types of personal information we may collect include:
- Contact Information: Name, email address, and other contact details.
- Account Information: Username, password, and other account credentials.
- Payment Information: Billing address and payment method details (such as credit card numbers), collected through third-party payment processors (e.g., Stripe, PayPal).
- Content Data: Stories and other content you create or upload to our platform.
1.2 Non-Personal Information
Non-personal information refers to data that does not directly identify you. This may include:
- Usage Data: Information about how you use our Site and services, such as IP address, browser type, device type, pages viewed, and the time and date of visits.
- Cookies and Similar Technologies: Data collected through cookies, web beacons, and similar technologies to enhance your experience on our Site.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and Managing Services: To create and manage your account, process payments, and provide the services you request.
- Improving Our Services: To analyze usage patterns, improve our Site and services, and develop new features.
- Communication: To send you service-related communications, updates, marketing messages, and promotional offers.
- Customer Support: To respond to your inquiries, provide technical support, and improve our customer service.
- Compliance and Protection: To comply with legal obligations, enforce our terms and conditions, protect our rights, and prevent fraud or other illegal activities.
3. Disclosure of Your Information
We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Legal Requirements: When required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government requests).
- Business Transfers: In connection with or during negotiations of any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Protection of Rights: To enforce our terms and conditions, protect the security of our services, prevent harm to the rights, property, or safety of StoryMania, our users, or others, and detect and prevent fraud.
4. Security of Your Information
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Choices
You have the following rights regarding your personal information:
- Access and Update: You may access, correct, or update your personal information by logging into your account or contacting us at support@storymania.ai.
- Opt-Out: You can opt-out of receiving promotional emails from us by following the unsubscribe instructions in those emails or by contacting us at support@storymania.ai.
- Cookies: You can choose to accept or decline cookies through your browser settings. However, disabling cookies may prevent you from taking full advantage of the Site.
6. Data Retention
We will retain your personal information for as long as necessary to provide the services you have requested, comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to request the deletion of your personal information, please contact us at support@storymania.ai.
7. Third-Party Links
Our Site may contain links to third-party websites or services that are not owned or controlled by StoryMania. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of any third-party websites you visit.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@storymania.ai so we can take appropriate action.
9. Changes to This Privacy Policy
StoryMania reserves the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised Privacy Policy on our Site. Your continued use of the Site following the posting of changes constitutes your acceptance of such changes. We encourage you to review this Privacy Policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Storymania LTDKemp House, 152–160 City Road, London EC1V 2NX
Email: support@storymania.ai